Traverse automated key processes for a UK retailer

Traverse automated key processes for a UK retailer

 

  • Situation – A major cruise retailer was looking to grow rapidly from £30m turnover to £40m in a single year, but were hitting operational issues and inefficiencies.
  • Change – Traverse automated ticketing, invoice matching and inbox management so that the fragile business processes could be matured and stabilised.
  • Result – The company could continue to grow in a stable and focused manner with new processes that were fit for purpose for their new size and shape.